New Study Finds that Professional Services Firms Lose 5–10% of Revenue by Failing to Adopt PSA Software

2026-03-17 - 12:10

LONDON & IRVINE, Calif. -- Professional services organizations that evaluate but choose not to implement Professional Services Automation (PSA) systems may be quietly losing 5–10% of potential revenue and productivity each year, according to a new IDC White Paper, The Cost of Inaction: The Business Impact of Not Using Professional Services Automation, sponsored by Kantata. Read More